• For a large health insurer, Identified opportunities to improve customer experiences while potentially reducing costs by investing in tech solutions such as automation, AI-driven voice interfaces, machine-learning supported optimization, and cloud platform migration
  • For a large medical device manufacturer and pharmaceuticals multinational, worked on shared services strategic planning, including identifying new services and capabilities such as automation and AI
  • Involved in a number of healthcare-related due diligences, including in the health marketing, worker's compensation, and dental spaces
  • Led a team to build out an assessment of the US healthcare space and impact on Pharma and Medtech sectors, including expert calls with physicians and a national physician survey
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